Skip to content

Refunds, Credits, and Exchanges

‹Help Center♧

Help Center › Refunds, Credits, and Exchanges

REFUNDS, CREDITS, AND EXCHANGES

START A RETURN
Store Credit+
If store credit is offered for an approved return, its form, value and expiration terms will be stated in SAPASPUR’s applicable return policy.
Processing Timelines+
Refund processing begins after an eligible return is reviewed. The payment provider may require additional time to post a refund.
How We Calculate Your Credit+
Any approved credit is calculated using the original eligible item amount and applicable discounts, according to the published return policy.
Disputing the Credit Amount+
Contact SAPASPUR support with your order number and an explanation of the discrepancy.
When We Refund to the Original Payment Method+
The applicable return policy and payment method determine whether an eligible refund is returned to the original payment method.
Buy Now Pay Later (BNPL) Orders+
BNPL refunds are subject to the provider’s processing rules. Continue making scheduled payments unless the provider confirms a change.
Buy One, Get One (BOGO) Promotions+
Promotional items may have special return conditions; review the terms associated with the purchase.
Exchanges+
Contact support to check whether an exchange is available for your item and size.