Privacy Policy

Effective date: 29 August 2026

SAPASPUR is a Cameroon-rooted marketplace serving customers in Africa and the global diaspora. This Privacy Policy explains how SAPASPUR, within the 99 Sellectas ecosystem, collects, uses, shares and protects personal information when you browse the marketplace, create an account, place an order, contact support or use related services.

Information we collect

• Account and contact information: name, email address, telephone number, login details and communication preferences.
• Order and fulfilment information: products purchased, order value, billing details, delivery country, town or city, street address where applicable, and a selected pickup point or drop-off landmark where local addressing requires it.
• Payment information: payment status, transaction reference, currency and limited payment details supplied by our payment processors. SAPASPUR does not receive your complete card number from the payment processor.
• Location and currency preferences: an approximate country inferred from your IP address, the country you select and your preferred shopping currency. We do not request precise GPS location for ordinary shopping.
• Device and usage information: IP address, browser, device type, pages viewed, cookies, cart activity and security logs.
• Support and marketplace information: messages, returns, disputes, reviews and information submitted through seller or customer forms.

How we use information

We use personal information to operate accounts, process orders and payments, calculate applicable shipping, coordinate pickup or drop-off, communicate order updates, prevent fraud, provide customer support, maintain marketplace security, improve search and recommendations, comply with legal obligations and keep accurate business records. We use approximate country information to suggest a destination and currency, but customers can correct their country before checkout.

Accounts and customer choice

Customers may be offered account creation during checkout. An account is not created from location information alone. Account creation requires customer-provided contact information and the customer’s choice to proceed. Where guest checkout is available, a customer may complete an eligible purchase without creating an account.

Cameroon and Africa-first fulfilment

For supported African destinations, SAPASPUR may use a simplified address flow based on the customer’s name, telephone number, country, town or city, and selected pickup or drop-off details. For destinations that use standardized postal addressing, additional fields such as street, state or region and postal code may be required. Availability, shipping price and delivery time depend on the destination and an active shipping method; they are not guaranteed merely because a country can be selected.

Who receives information

We may share only the information reasonably required with service providers that help us operate the marketplace, including WooCommerce and hosting providers, payment processors, fraud-prevention and security services, email and customer-support providers, analytics providers, approved sellers, suppliers, carriers, pickup partners and future Sapaspur or Sprift fulfilment operations. Sellers and delivery partners receive only the order and fulfilment information needed to provide their service. We may also disclose information when legally required or when necessary to protect customers, SAPASPUR or the public.

Payments and currency

Prices may be displayed in a customer’s selected or location-based currency when a compatible currency service is active. Exchange rates, rounding and supported payment currencies may be provided by third-party services and payment gateways. The final currency and total are shown before payment. Payment providers process payment credentials under their own privacy policies and security obligations.

Cookies and similar technologies

We use necessary cookies and similar technologies to keep carts active, maintain sessions, support login, remember preferences, protect the checkout and understand site performance. Optional analytics or advertising technologies should be used only according to applicable consent requirements. Browser settings can restrict cookies, although essential marketplace functions may then stop working correctly.

Data retention

We retain account, order, payment-reference, support and fulfilment records only for as long as reasonably necessary for the purposes described in this policy, including customer service, accounting, fraud prevention, dispute handling and legal or tax obligations. Retention periods may differ by record type and applicable jurisdiction. Information that is no longer required should be deleted or anonymized where appropriate.

Security

We use reasonable administrative and technical safeguards designed to protect personal information. No online system can guarantee absolute security. Customers should use secure email accounts, protect account credentials and notify SAPASPUR through the Contact page if they suspect unauthorized activity.

Your choices and rights

Depending on applicable law and your location, you may request access to, correction of, export of or deletion of personal information, object to certain processing, withdraw consent where processing depends on consent, or close your account. Some records may be retained where required for legal, security, accounting or dispute-resolution purposes. Submit privacy requests through the SAPASPUR Contact page. We may need to verify the requester’s identity before acting.

Children

SAPASPUR is not intended for children who cannot legally consent to online commerce in their jurisdiction. A parent or legal guardian should supervise purchases made for children.

International processing

Because SAPASPUR serves African and international customers and may work with international suppliers and service providers, information may be processed outside the customer’s country. Where required, we use appropriate contractual, organizational or legal safeguards for such processing.

Policy changes

We may update this policy when our marketplace, logistics, payment services, legal obligations or technology changes. The effective date at the top of this page will be updated when material revisions are published.

Contact

For privacy questions or data requests, use the Contact page on the SAPASPUR website. Do not submit passwords, full payment-card numbers or other unnecessary sensitive information through a support message.